Platform / Heatmaps

Thousands of clicks. One picture.

Heatmaps show where every click lands, which parts of the page get ignored, and how far visitors really scroll, on every page of your site, mapped automatically.

Find a doctor
Low
High
Aggregated from 12,847 sessions · last 30 days

Simulated page and data for illustration purposes. Actual heatmaps are built from real clicks on your pages.

The Problem

Averages describe traffic. They hide behavior.

Your find-a-doctor page had 48,000 visits last month. Time on page: 1:42. Bounce rate: 44%. All true, and none of it tells you what those 48,000 people actually did on the page.

A heatmap collapses thousands of sessions into one picture: where attention pools, where it never reaches, and where visitors try to interact with things that don't respond.

It's the difference between knowing a page underperforms and knowing exactly what to change on it.

What page-view counts can't show

Attention isn't where you designed it. The banner your team debated for weeks gets ignored; a plain link in the third paragraph carries a third of the clicks.
The fold is lower than you think. Content that matters, like providers, insurance, and scheduling, often sits where most visitors never scroll.
Visitors click things that aren't clickable. Phone numbers, images, headings. Every dead click is a visitor asking for something the page doesn't offer.
Every page behaves differently. The pattern on your homepage says nothing about your find-a-doctor page. You need the picture per page.
Click Maps

See where every click lands, and what gets ignored.

Every element on the page, ranked by the attention it actually receives. Click maps settle design debates with evidence: the heat is either on the thing you built, or it isn't.

Element-level precision

Heat is attributed to real page elements (buttons, links, images), not just raw coordinates, so the picture stays accurate across screen sizes.

Ranked click share

A sorted list of what visitors interact with most, next to the map. The top of the list is what your page is actually for.

Segment the picture

Compare mobile against desktop, or campaign traffic against organic. The same page often tells two different stories.

Clicked elements · /find-a-doctor12,847 sessions
“Find a doctor” button
34%
Main nav · Services
21%
Phone number (plain text)dead clicks
11%
Insurance accepted link
8%
Patient portal login
6%
Footer · Locations
3%

Sample data for illustration purposes. Actual element rankings reflect clicks on your pages.

Scroll Maps

See how far visitors really scroll, and exactly where the page loses them.

Scroll maps show the true fold for your audience and the reach of every section below it. If your scheduling CTA lives where 12% of visitors ever arrive, that's not a conversion problem. It's a layout problem.

Reach by section

The percentage of visitors who see each part of the page, band by band, from the hero to the footer.

The real fold, per device

Where scrolling actually stops on mobile versus desktop, not where the design mockup assumed it would.

Placement decisions with evidence

Move the CTA above the drop-off point and measure the difference. Layout changes stop being a matter of taste.

Scroll depth · /services/orthopedicsAvg. of 8,412 sessions
100%
94%
71%
38%
12%Scheduling CTA lives here
71%

make it past the fold

38%

reach the provider list

12%

ever see the scheduling CTA at the bottom

Sample data for illustration purposes. Actual scroll maps reflect visitor behavior on your pages.

Dead Clicks

Intent with no response, like a phone number that looks tappable, but isn't.

Dead clicks are visitors telling you exactly what they want: they tap, and nothing answers back. Each one is a found opportunity, because the demand is already on the page. It just has nowhere to go.

Every unanswered click, surfaced

Clicks on non-interactive elements are detected and ranked automatically. No configuration, no event tagging.

The highest-leverage fixes on your site

Making one dead element tappable routinely outperforms redesigns, because you're meeting intent that already exists.

From heat to session in one click

Jump from any dead-click hotspot to session replays of the visitors who hit it, and watch the moment for yourself.

What visitors see218 dead clicks / week
(555) 014-2830

Mobile visitors keep tapping the number in the header. It's plain text, so nothing happens. They came ready to call, and the page ignored them.

The one-line fix
Call (555) 014-2830

Tap-to-call. Found in one heatmap review; shipped the same afternoon.

Sample data for illustration purposes.

Coverage

Every page on your site, mapped automatically.

No snippets to place, no pages to register, no waiting for a rebuild. From the moment LightTrail is on your site, every page starts building its picture. All thousand of them.

Zero setup per page

New service line page went live this morning? Its heatmap started this morning. Nothing to configure.

Maps that survive redesigns

Element-level attribution keeps historical comparisons meaningful even as layouts shift.

First-party and healthcare-safe

Heatmaps are built from aggregated interaction data on your own site. No third-party pixels, and sensitive fields are masked before anything leaves the browser.

All pagesSorted by clicks
/find-a-doctor
48.2K clicks mapped
View map
/schedule
31.9K clicks mapped
View map
/services/orthopedics
19.4K clicks mapped
View map
/locations
12.1K clicks mapped
View map
+ 1,246 more pages, mapped automatically with no tagging required

Sample data for illustration purposes.

See It Live

See your pages the way visitors do.

Book a walkthrough and we'll map a page together: clicks, scroll, and the dead clicks your visitors are already leaving behind.

Built for HIPAA-regulated organizationsBAA included as standardSetup in minutes